Glade Valley Government 

Walkersville Water Billing Information

Water bills will be going out next week, and are due June 1, 2023. 

Here are a couple of important FYI’s:

We now have online bill pay! Residents must have a phone number on file with the Town Office in order to set up an account. There is also a 2.25% convenience fee that is charged by the processing company. Please only use the link available on the Town website to make online payments.

**WARNING** DOXO Utility Bill Payment.
DOXO is a third-party bill pay service that is NOT affiliated in any way with the Town.
DOXO will appear as an option for you to pay your water bill if you perform a Google search, because they pay Google to ensure they are a top result.
DOXO charges fees for their services which may exceed the 2.25% convenience charge applied by the Town’s online bill pay system.
DOXO operates as a check mailing service to pay bills, so your payment will not be received until they mail a check to the Town. Alternatively, the Town’s online bill pay system applies payment to an account immediately. Delayed receipt of payment can result in interest charges being assessed, or even discontinuation of water service.

If you have difficulty paying your bill, please call the Town Office immediately. We will work out a payment schedule with you.

Here are some additional groups that can provide help with water bill payments:
Glade Valley Community Services: 301-845-0213
Salvation Army: 301-662-2311
St. Vincent DePaul Society: 301-662-4676
Religious Coalition: 301-631-2670
LIHWAP: https://dhs.maryland.gov/office-of-home-energy-programs/low-income-household-water-assistance-program/

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